Respect & Courtesy Policy
At Cafe Rasa Malaysia, we are committed to creating a welcoming and inclusive dining environment where all guests and staff are treated with respect and courtesy. We ask that all patrons uphold the same standards of professionalism and mutual respect while dining with us.
Our Commitment to a Positive Environment
To ensure an enjoyable experience for everyone, we expect all interactions whether with staff or fellow guests to be conducted in a manner that reflects patience, kindness, and mutual respect.
Zero Tolerance for Harassment and Abuse
Cafe Rasa Malaysia operates a zero-tolerance policy towards any form of harassment, abuse, or discrimination, including but not limited to:
- Verbal or physical abuse directed at staff or guests
- Discriminatory remarks based on race, gender, religion, or any other protected characteristic
- Threatening or intimidating behavior
- Refusal to follow reasonable instructions from our team regarding restaurant policies
Any guest found engaging in such behavior may be denied service and asked to leave the premises. In severe cases, legal action may be taken.
Respect for Our Staff
Our team is dedicated to providing high-quality service and ensuring all guests have an exceptional dining experience. We kindly ask for your patience, particularly during busy periods, and appreciate your cooperation in treating our staff with the same courtesy and professionalism you would expect in return.
Creating a Safe and Enjoyable Dining Experience
We appreciate your support in fostering a safe, respectful, and welcoming atmosphere at Cafe Rasa Malaysia. By dining with us, you agree to uphold these principles and contribute to a positive experience for all.
📩 For any concerns or feedback, please contact us at [email protected]
Thank you for your cooperation.
– Rasa Management